Allergy, Dietary & Packaging Advice

At Blossom Surprise, the safety and comfort of our customers and gift recipients across Northampton and the UK are our top priority. Because our hand-crafted floral arrangements, luxury gift hampers, and sweet treat boxes often combine fresh botanical stems with gourmet confectionery and decorative packaging, we take potential allergens and material sensitivities seriously.

Food Allergens & Dietary Requirements

Our chocolate bouquets, luxury hampers, and gourmet add-on gifts are sourced from trusted artisan suppliers and confectionery brands. However, these items are handled, sorted, and packed in an environment where common food allergens are stored and processed.

Our confectionery and food products may contain or share handling facilities with:

  • Tree nuts and peanuts (including almonds, hazelnuts, walnuts, pecans, and cashews)
  • Dairy and milk products
  • Gluten and cereals containing gluten (wheat, barley, rye, oats)
  • Soya and soy lecithin
  • Sesame seeds
  • Eggs and egg derivatives
  • Sulphites / Sulphur dioxide (often found in preserved fruits, wine, and champagne add-ons)

Each pre-packaged consumable item includes full manufacturer ingredient listings and allergen declarations on its individual packaging. We strongly recommend reading the manufacturer label before consuming any edible products included in our gift boxes.

Packaging Materials & Contact Sensitivities

We use a variety of professional floristry and packaging materials to ensure your floral gifts arrive in pristine condition, whether delivered by our local Northampton florists or shipped via our nationwide courier network.

If the recipient has contact dermatitis, latex sensitivities, asthma, or a preference for eco-conscious materials, please review the standard packaging components used in our workshop:

  • Cellophane & Clear Plastic Wraps: Used to hydrate stems and protect fresh petals during transit.
  • Kraft & Tissue Paper: Sourced for decorative outer presentation, bouquet sleeves, and presentation boxes.
  • Adhesive Florist Tapes & Glues: Applied to bind floral stems and secure mechanics.
  • Oasis & Wet Floral Foam: Used in select basket and box arrangements to keep cut flowers hydrated.
  • Ribbons & Decorative Cords: Made from satin, organza, jute, or synthetic fiber blends.
  1. Requesting Replacements & Customizations

We are glad to accommodate dietary adjustments and packaging modifications whenever possible.

How to Inform Us

When placing your order online at blossomsurprise.co.uk, please include your specific instructions in the Order Notes field on the cart or checkout page. Specify:

  • Any specific food allergy or dietary requirement (e.g., nut-free chocolate alternative, dairy-free, vegan confectionery).
  • Any packaging preference or contact allergy (e.g., strictly plastic-free presentation, paper wrapping only, no floral foam).

Stock Availability & Substitutions

  • Direct Replacements: Allergen-safe dietary swaps and plastic-free packaging alternatives are provided subject to current workshop stock and availability.
  • Equivalent Value: When an exact replacement item is out of stock, we will substitute it with an alternative product of equal or greater value that adheres to your stated allergen restriction.
  • Direct Communication: If a suitable substitute is unavailable or further clarity is needed to protect the recipient, our studio team will contact you via phone or email prior to dispatch to discuss alternative arrangements.

Fresh Flower & Foliage Sensitivities

Fresh flowers, foliage, and natural fillers carry natural pollens, botanical sap, and fragrances that can cause mild allergic reactions or hay fever symptoms in sensitive individuals:

  • High-Pollen Flowers: Varieties such as oriental lilies, chamomile, and sun-flowering daisies produce airborne pollen. Stems like lilies also have visible pollen stamens that can be removed upon opening to reduce symptoms.
  • Hypoallergenic Floral Options: If you require low-pollen or unscented flowers (such as roses, carnations, hydrangeas, or orchids), please specify this preference in your checkout notes.
  • Pet Safety Warning: Certain fresh flowers - especially true lilies (Lilium and Hemerocallis) - are toxic to household pets, particularly cats. If the recipient shares their home with pets, please let us know so we can ensure pet-friendly stems are selected. browse liliy free bouquets.

Contact Our Northampton Studio

If you have urgent questions regarding a severe anaphylactic allergy or require immediate confirmation on specific product ingredients before placing an order, contact our customer care team:

  • Email: hello@blossomsurprise.co.uk
  • WhatsApp: 07432354633
  • Location: 5 St. James Park Rd, Northampton, United Kingdom